FAQ

Here are a few answers to questions we get a lot! Have a quick check to see if your answer is here!

How long will it take to get my package?

This depends entirely on where you live. Expect around…

  • 7-10 days for USA / Canada
  • 7-10 days for Europe
  • 28ish days worldwide

If you have not received your package after 28 days from placing your order, please get in touch. Our mail-squirrels are pretty reliable, but every now and then one gets distracted and a parcel gets buried.

Do you ship internationally?

We do! If you can receive mail, we can probably ship to you. If you have a unique address, send us a message and we can do our best to help!

How can I return a product?

If you have something wrong with your order, send us a message and we will do everything we can to make it right –

Very occasionally, one of our products might not be up to the standard you deserve, and if that is the case, we’ll do everything we can to resolve the issue.

As we are still growing our clothing brand, we aren’t currently able to offer returns for reasons such as a changed mind or incorrect size. Please take your time to ensure you order the correct size!

Do I need an account to order?

 Nope!

You’re welcome to use our site as a guest. We don’t need you to sign up or swear your allegiance  to buy with us – Simply fill your basket with the stuff you like and pay through one of our many payment providers.

What's the coupon codes policy?

If you have a coupon code, use it. We’re pretty chill about giving you discounts, so if you find some crazy loophole to get 100% off, we might even honor your order for being a smart cookie.

How can I change or cancel my order

We haven’t got an official method for this, but you have about 24 hours from placing your order for us to change or cancel it. Please message us immediately upon realising you need us to change something, and we will do our best to help you.

Is my payment data safe?

We don’t collect your credit card or payment data, all our payments are through established payment providers.

Our payment providers accept pretty much any credit card or debit card. You don’t need an account to pay, you can just checkout as a guest!